The weather in Dallas from eleven:00 am till nicely immediately after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC was not stuffed with weather conditions as The trail was direct and not altered aside from slight turbulence which prompted altitude alterations to stop. The weather in DC was clear and no rain. Weather conditions predicted for Charleston WV did manifest 45 minutes following the at first scheduled landing time should have happened. It really is my perception that American Airlines might have and must have provided far more in the best way of logistical skills in Dallas for gate availability and contingency ideas when gates are blocked, much more guidance for delayed connecting flights to aid travellers and steer clear of skipped flights, and more humanity and comprehension for passengers stranded during the night time in a substantial city without any data, means, etc. We weren't supplied anything at all by Vanessa S. or the gate staff. I did go to the ticket counter in DC along with a Manager, Sandra did give our to start with and only apology and knowledge on lodge shuttles within the airport and a reduction voucher superior at several resorts. Incidentally, our baggage which was checked was not available to us on Friday night time and we were offered a complimentary toiletry bag. Baggage personnel ended up extremely courteous and also the highlight of our purchaser working experience. Due to the fact we could not get re-booked right until the next working day And that i couldn't reach Charleston WV as essential for small business obligations, I rented a resort area in DC and also a rental motor vehicle and drove myself to Charleston WV from Washington DC. the following morning in order to arrive as wanted. The result of my practical experience still left me sensation really let down in The shopper service readily available at American Airways.
Worst working experience I’ve had in a long time!!! Vacation turned pricey….just Whenever your prepared to arrive home to Your loved ones, your receive a call declaring your flight is canceled. Not delayed, not rerouted, just canceled.
my flight 5151 from savannah to charlotte 405pm was delayed for four one/two hours with a flat tire no tire in the savannah airport to repair it so we had to watch for another struggle from charlotte to carry the tire to us after which you can we had to attend once again for another flight to deliver the Resource to mend the tire . we ended up explained to to help make our on reservation For brand spanking new tickets and but after we identified as in there was no facts of a delay my frustration degree is overwhelmed, laura a AA personnel made an effort to help and acquired quite disappointment simply because she had a tough time environment me and my household together I used to be told to possess a seat and he or she would try afterwards after helping other customer at that point I felt like I did not make a difference soon after emotion which i wasn't critical I ask for two meal ticket so we could try to eat mainly because if flight wasn't delayed I would've be property for supper at 7pm in Cleveland ohio I have never taken this airline before remember to allow it to be suitable and change two round trip ticket
She was wonderful And that i hope she's over the flight future spet Once i am heading back again to St Thomas Many thanks Mike
We will not fly American Airlines at any time yet again, and neither will my family and friends. they'll shed a good deal more than the $863 he shown.
I've experimented with scheduling flights from Charlotte ,NC to Tobago. I'm unable to guide these flight on yours or US Airs Web-sites,nonetheless I am able to book them on Expedia and Travelocity. I didn’t wish to ebook these with a second party.
we normally fly united. generally. not long ago, on the other hand, we experienced the chance to purchase a Considerably lessen fare on the internet as a result of american Airways. now i see why it absolutely was decreased — shopper service was atrocious, the web site didn’t function effectively, and i missing out on a great deal.
I am sorry to mention that our working experience at the AA counter in Newark was lower than stellar – Of The 2 customer service reps in the counter aiding passengers examining in, 1 dedicated her time and energy to ONLY Top quality passengers, and the other lady looked as if it would do as very little as possible – also occupied worrying about what Every person else was performing – all apart from what she can be accomplishing! As the line grew more time, the much less intrigued she grew to become, and her attitude was horrific – It took us significantly less time and energy to get to your Airport than it did standing in line to examine in! (around an hour with only four people before us). By the time we stepped up for the counter – a completely new agent received on board – we had to “calm ourselves down†– you can think about how the opposite forty or so folks began to really feel at the rear of us! While you regularly try to tell us, you “treatment†with regards to the passenger, which unique could use a certain amount of Angle adjustment – or find her Yet another situation!
I have expended hrs within the cellular phone looking to untangle a slip-up created in generating reservations with American Airways on-line. Just after dealing with most of the measures in reserving a flight for my family members of 3 (Brian, Marcela & Lorenzo Hawk) and introducing my charge card no. to buy The three flights, I did not receive a affirmation, but a window on my display screen Having said that “This website page can't be displayedâ€. I took that to mean the transaction did not go through, so I started all yet again with a distinct travel company.
Unfortunately resulting from weather conditions I had been not able to get out on the tri towns on time this earlier week. On the other hand I'm pretty pissed off with American Airlines customer service.
So I’m sitting down in a single within your fucking late planes again.. Pilot suggests 25 moment wait to the fucking runway on account of some
I spoke with Wanda this morning about more baggage as well as the nerostimulator implanted in my back again. She was really helpful, I'm happy which i identified as and bought the correct facts.
I are now living in NYC and function in The style enterprise building 30k a calendar year, so purchasing a $360 flight was an enormous offer for me. I a short while ago used for and been given the AAdvantage bank card because due to small business I will now be bicoastal you can try this out and traveling NYC-LA very routinely, which was The key reason why for my very last trip. I are flying AA for a few years Which is the reason I chose them as my airline of option for my future bicoastal occupation. On my last flight #738 on March 25 2013 they misplaced my baggage and it has been over every week now. As a consequence of the character of my flight I had lots of valuables in that bag. I'm in Fashion and have been amassing rare and pricey items all through my existence, lots of which I brought with me and also have collected on travels that I've flown with your organization.
my benefit no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the identical working day. i have paid out for any roundtrip fare. I'm scheduled to depart on dec 31. my dilemma to you is can you you should help me to return before. This is certainly why. the evening i arrived in colorado springs, i needed to be taken for the emergency room. i couldn't breathe adequately. I've a underlying lung ailment, that's inoperable. i frequented my dr. ahead of i arrived for just a Test-up, instructed him the place I had been going for the vacations.